Pricing & Premium Access

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4 comments

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    philip orleskie

    The video is extremely grainy and the score keeping is always way off.

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    flon mon

    the video is shot by cell phone and they have the nerve to charge prices like that. at that price it should be high quality

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    Sacha Gay

    Their online presence stated that all videos are brought up to an HD level quality.  They stated that the internet access at many games doesn't allow for them the speeds to upload HD quality so the first upload is usually worse, and that a HD vid would be uploaded within 10 days of the event. This is horse crap. They continue to fail to meet the own expectations set. Unfortunately they have a monopoly on streaming most the AAU games I want to see. Either I feel like a sucker for allowing Baller Tv to rob me blind, or I end up feeling like a loser if I don't pay to watch my daughter play.

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    Ashley Osio

    BEWARE and save yourself the headache!! These people are scam artists!! They have the worst customer service I've ever experienced. First they draw you in by saying you can cancel anytime. Then they advertise the cost in big bold letters as $9.99 but beware that is what it cost monthly. Instead you will be billed $119 for a full membership to be paid UP FRONT!!! This is in the very very tiny fine print at the bottom apparently. Once you realize this mistake, you will have already partially viewed the worst, grainiest video, you've ever seen. Also, the score will be incorrect the ENTIRE game! You will have spent the whole first half trying to figure out why you can only see half the court because the moron recording the video is too busy to pay attention to what their doing. You will reach out to customer service, only to find they gives no cares about you or your crappy experience.  They can only be reached through email or live support, both of which will tell you since you viewed part of the game they cannot give you a refund and can only downgrade your service, offering a "partial" refund. You realize you have been swindled out of your money, and worse, the experience of seeing your kid play. When your kid asks if you saw them make that amazing shot, you'll have to lie or admit that all the kids looked like the same fuzzy, blob on the screen and you weren't able to tell them apart. After repeatedly requesting to speak to a manager, relaying your terrible experience and the disappointment this has caused,  you'll be ignored and told you should pay closer attention next time. I hope Baller TV gets exposed for their unethical business practices and is forced out of business. Competitive basketball is challenging enough for kids and families we are better off without Ballertv!!!

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