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BallerTV
Fan Questions
Fan Questions
Click here for questions about billing, the video player and BallerTV's product offerings.
Accessing Your Video
FAQ: Access for new NCAA DI Compliant Event Passes and Other College Programs
Player Highlights
How long will it take for my Athlete Mixtape to be delivered?
Can I get Player Highlights for more than one game?
Do you offer Player Highlights?
Contact Info
How do I contact BallerTV?
Phone Support
Does BallerTV Have a Phone Number I Can Call?
Getting Started
How to Make Sure Recruiters See Your Game Footage
Finding a Video Replay on BallerTV
Claiming A Promo Code
Premium Membership
Does BallerTV offer Monthly Membership?
Help! I've been charged for a whole year!
Pricing & Premium Access
How Do I Download Footage of a Stream?
How do I cancel my premium access?
Log In Help
How do I reset my password?
Video Player Help
Where's the rest of the video?
Why is my video choppy?
